Privacy Policy

1. Introduction

Welcome to Thingaroo Vertica. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

We collect information you provide directly to us, including:

• Account information such as your name and email address
• Building membership details such as unit number and verification status
• Community posts, official notices, and seller inquiries within your building
• Communications you send us

We also collect certain information automatically when you use Thingaroo Vertica, including device information, log data, and usage analytics via Vercel Analytics and Google Analytics.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Thingaroo Vertica service
• Process building onboarding, resident verification, and manager moderation
• Operate the building notice board and community marketplace for verified residents
• Send you product updates, security alerts, and support messages
• Respond to your comments and questions
• Monitor and analyze usage trends and activity
• Detect, investigate, and prevent fraudulent or unauthorized activity

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist us in operating the platform (e.g. Supabase for authentication and data storage, Vercel for hosting)
• Legal authorities if required by law or to protect the rights and safety of Thingaroo Vertica and its users

Thingaroo Vertica is a building-scoped digital notice board. Official notices may be visible to anyone with the building link. Community posts, unit numbers, and seller inquiries are visible only to verified residents and building managers of that building — not to a public marketplace.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting us.

6. Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee the absolute security of your data.

7. Your Choices

You may request deletion of your account and associated data by contacting us at hello@thingaroo.com.

8. Children's Privacy

Thingaroo Vertica is not directed to children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@thingaroo.com.